Free Shipping Globally
Every order ships free — no minimum spend, no hidden fees.
Order Processing
All Pookie Vibes pieces are made to order. Production typically takes 2–5 business days. Once your order has been produced, it will be shipped immediately. You'll receive a confirmation email with tracking information once your order has been dispatched.
Shipping Times
Estimated delivery times after production:
- United Kingdom: 2–5 business days
- Europe: 3–7 business days
- United States: 3–7 business days
- Rest of world: 5–10 business days
Shipping times are estimates and may vary depending on location and carrier.
Shipping Cost
We offer free shipping on all orders. There are no additional shipping charges.
Tracking
All orders include tracking. You'll receive tracking details via email once your order ships.
Delays
Occasionally, delays may occur due to customs or carrier issues outside our control.
If your order is significantly delayed, please contact
support
Lost Packages
If your order appears lost in transit, please contact us within 30 days of shipment. We'll investigate and resolve the issue promptly.